Cummins Recruitment | Field Service Engineer

Cummins is recruiting candidates for Field Service Engineer positions In Hyderabad

, India. The company is hiring candidates. Please find below the required details such as the eligibility, procedure, and application process.

Communicates effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Manages complexity – Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Manages conflict – Handling conflict situations effectively, with a minimum of noise.
Customer focus – Building strong customer relationships and delivering customer-centric solutions.
Develops talent – Developing people to meet both their career goals and the organization’s goals.
Self-development – Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Service Documentation – Creates and verifies customer, equipment, and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system to have an accurate record of the work done.
Technical Escalation – Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database to ensure seamless transitions and accurate response to ticket resolution promptly.

This position may require licensing for compliance with export controls or sanctions regulations.
Significant field service work experience
Extensive knowledge of power generation and/or engine products
Basic understanding of competitors and typical industry practices
High Voltage / Low Voltage practical experience (optional)
Hands on Experience on Engine & After Systems.
Diagnostics and Troubleshooting on Engine & Vehicle.
Basic Knowledge on Electronic service tool.

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