Accenture Career | Application Tech Support

Accenture Career 2024: Hiring Freshers as Application Tech Support in Bangalore, India. You can find more details about eligibility and the application process below.

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Accenture Hiring Details :-

Company Name:Accenture
Post Name:Application Tech Support
Salary: 6-10 LPA (via Glassdoor)
Degree:Bachelor’s Degree
Batch:2019/2020/2021/2022/2023/2024
Experience: Freshers(0-2yrs)
Job Location: Bangalore, India

Key roles and responsibilities:-

  • As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients.
  • Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: –
  • Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge.

Academic qualifications :-

  • Bachelor degree

Knowledge, skills and attributes:-

  • Maintain exceptional communication skills to keep our world-class systems running. – Act as the ongoing interface between the client and the system or application. – Dedicate to quality and ensure client satisfaction. – Collaborate with cross-functional teams to resolve complex issues. Professional & Technical Skills: – Must To Have Skills: Service Desk Management. – Good To Have Skills: Service Desk Voice Support. – Strong understanding of ITIL framework. – Experience in troubleshooting and resolving technical issues. – Excellent communication and interpersonal skills. – Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Additional Information: – The candidate should have a minimum of 0-2 years of experience in Service Desk Management.

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