BCG is recruiting candidates for IT Associate positions In Gurgaon, India. The company is hiring candidates. Please find below the required details such as the eligibility, procedure, and application process.
BCG Recruitment 2024:-
| Company Name: | BCG |
| Role Name: | IT Associate |
| Salary: | INR 4.8-10 LPA (Expected) |
| Experience: | Fresher/Experienced |
| Location: | Gurgaon, India |
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Responsibilities:-
- Providing on-site technology support in both home and office environments, over a variety of platforms and devices (e.g. PC, Mac, iOS, Android, etc.)
- Utilizing your knowledge of Microsoft operating systems and Active Directory to provide 1st/2nd line IT support to our users
- Troubleshooting and logging any technical issues received via phone call or ticket in the IT Service Management tool Service Now
- Assisting with the documentation of critical and routine technical procedures as well as end user literature
- Troubleshoot video conference and telecommunications systems and support key users if required
- Assist in preparing and deploying laptops for staff, including all required user profile configuration and data migration
- Assist with hardware asset tracking and inventory management
- Assist on projects in an operational capacity for both global and local initiatives
Eligibility:-
- Ability to effectively communicate and present technical concepts to management, peer group and staff
- Ability to diagnose problems and provide solutions and/or escalate to the appropriate expertise area
- Windows 10, Windows server, Mac OS, Microsoft Office and Cloud file share support experience
Preferred Skills Set:-
- MS Teams/Zoom/WebEx meeting setup and basic troubleshooting experience
- Basic LAN and IP networking knowledge and ability to approach issues logically using OSI model or similar
- SCCM or imaging software experience
- Exposure to cloud technology
- VoIP experience
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