Harman is recruiting candidates for Associate Engineer positions In Bangalore, India. The company is hiring candidates. Please find below the required details such as the eligibility, procedure, and application process.
Harman Recruitment 2024:-
| Company Name: | Harman |
| Role Name: | Associate Engineer |
| Salary: | INR 4-6.5 LPA (via Glassdoor) |
| Experience: | Freshers(0-1yr) |
| Location: | Bangalore, India |
Job Responsibilities:-
- Support Customers over the phone/email by answering their product questions and offering technical assistance.
- Experience working with remote support groups, international support groups, and 24×7 support operations.
- The position is shift covering 24/7 as part of a rotation [Monthly] which encompasses night and weekend working.
Eligibility Criteria:-
- Multi OS experience Windows, Unix.
- Multitasking capabilities which include Ticket handling & Follow-ups Requirements:
- Engineering Graduate with 0-1-year experience as an L1 technical support engineer, including front-line contact with customers via phone and e-mail.
- Provide technical support to enterprise clients related to technical and operational aspects of the products, including troubleshooting, ticketing system updates, support case acknowledgments, provisioning activities, etc
Required Skills Set:-
- Should have experience in Client Interaction.
- Good communication and ability to work independently.
- Good technical capability with strong planning and follow-up Skills, Monitoring, and regular status updates to management.
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