NTT Career | Business Analyst

NTT Career 2024: Hiring Freshers as Business Analyst in Mumbai, India. You can find more details about eligibility and the application process below.

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NTT Hiring Details :-

Company Name:NTT
Post Name:Business Analyst
Salary: 5-7 LPA (via Glassdoor)
Degree:Bacholer’s Degree
Job Location:Mumbai, India

Your role:

  • Act as a bridge between the business problems and the technology solutions.
  • Analyse, transform and ultimately resolve the business problems with the help of technology.
  • Work with internal clients and apply best practice methodologies to determine business requirements and to define solutions to address business, process, information and system problems, improvements or change.
  • Deliver business projects in line with sponsor requirements and enterprise architecture.
  • Proactive development and deployment of enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment.
  • Ensure the identification and documentation of operational gaps including user guides, templates, test cases and related user training.
  • Assist with the resolution of issues pertaining to the service.
  • Adhere to and follow the relevant development and support processes.
  • Communicate and escalate if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues.
  • Take responsibility for delivery of project elements with minimal supervision

Academic qualifications :-

  • Relevant Bachelor’s degree or equivalent with related demonstrable experience
  • Project management certification would be advantageous
  • IIBA Membership required
  • Relevant technology certification(s) required, such as ITIL

You’re the right fit if:

  • Broad understanding of business practices and processes
  • Excellent team player who displays good client service orientation with well-developed administrative and organisation skills
  • Deep expertise in specific systems, processes and technologies that they will be required to analyse
  • Meticulous attention to detail whilst working under pressure
  • Excellent verbal and written communication skills
  • Ability to listen empathetically
  • Ability to build rapport and engage effectively with a variety of stakeholders
  • Knowledge of project management methodology
  • Excellent analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives
  • Excellent documentation skills, in particular, functional requirements, test cases, system user documentation, processes and procedures and presentations
  • Very good working knowledge of Microsoft Exchange, Word, Excel Project, PowerPoint and Visio
  • Understanding of systems generally used in a services organisation e.g. ServiceNow, Siebel, Remedy, SAP, EMS would be advantageous

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