Operations Manager I – Amazon India | Leadership Role in Fulfillment, Sort & Delivery Operations

Company: Amazon India
Role: Operations Manager I (Area Manager / Operations Manager / Station Manager)
Location: Pan-India
Employment Type: Full-time
Eligible Candidates: Final-year Engineering students (Non-CS/Circuit branches)

Join Amazon and Lead Operational Excellence Across India’s Fastest-Growing Network

Are you ready to shape the future of operations at Amazon? Step into a high-impact leadership role as an Operations Manager I, where you’ll drive process innovation, optimize supply chain functions, and lead teams to deliver the best customer experience on Earth. As part of our India Operations team, you’ll be embedded in one of the key pillars—Fulfillment Centers, Sort Centers, or Delivery Stations—and play a vital role in supporting Amazon’s goal to be the world’s most customer-centric company.

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About Amazon

At Amazon, we believe in bold ideas, endless curiosity, and challenging the status quo. Whether you’re designing systems or developing process improvements, your work will make a real difference. Join us to define tomorrow and grow into a visionary leader.

AMAZON Recruitment 2025:

Company Name:	AMAZON
Role Name:	Internship Opportunities 2025
Salary:	INR 4-6 LPA (Expected)
Experience:	Freshers
Location:	Across India

Key Responsibilities

As an Operations Manager I, you’ll be placed in one of three pivotal roles based on business needs:

1. Area Manager – Fulfillment/Sort Centers

Lead floor operations with regular audits, coaching, and associate management.
Monitor KPIs such as quality, productivity, inventory health, and customer delivery.
Champion 5S, Lean, and Kaizen initiatives to reduce waste and improve efficiency.
Collaborate with cross-functional teams (Safety, HR, Engineering) for smooth execution.
Drive staffing plans, shift management, and continuous performance improvement.

2. Operations Manager – Central Operations & Supply Chain

Work with analytics and leadership to reduce customer contact & concessions.
Identify and solve supply chain challenges through data-driven solutions.
Manage partner (3P) performance tracking and cost optimization.
Handle transportation in emerging markets and streamline return processes.
Implement process improvements across fulfillment, customer service, and seller operations.

3. Station Manager – Last Mile Delivery

Optimize first-mile to last-mile delivery processes using data insights.
Lead delivery station operations, workforce planning, and performance tracking.
Analyze bottlenecks and deploy continuous improvement strategies (Kaizen, Six Sigma).
Supervise delivery associates, ensure safety compliance, and enhance delivery metrics.
Contribute to city-wide logistics planning and scalable routing solutions.

Core Role Expectations

Lead diverse teams from Day 1 in a hands-on, on-floor role.
Ensure delivery of business metrics by managing operations end-to-end.
Collaborate cross-functionally to deploy tools, track quality, and improve customer satisfaction.
Actively contribute to staffing, scheduling, reporting, and team development initiatives.
Work on a flexible roster, including night shifts and non-traditional weekends.

Basic Qualifications

Pursuing a Bachelor’s degree in Engineering (excluding CS-related or Circuit branches).
Strong interpersonal, problem-solving, and analytical skills.
Willingness to work in fast-paced, physically demanding environments.

Preferred Qualifications

Proficiency in Microsoft Excel (Macros, VLOOKUPs, Pivot Tables).
Exposure to Supply Chain Management, Production Planning, or Industrial Engineering.
Knowledge of Lean, Six Sigma, and Kaizen methodologies.
Effective project management and team leadership abilities.

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