Volvo Off Campus Drive | Application support

Volvo Off Campus Drive 2023: Hiring Freshers as Application support for Bangalore locations. You can find more details about eligibility and the application process below.

Volvo Hiring Details :-

Company Name:Volvo
Post Name:Application support
Salary: 8-10 LPA (Expected)
Degree:Bachelor’s/Master’s Degree
Job Location:Bangalore, India

Key roles and responsibilities:-

  • Provide first-line technical support to end-users via phone, email, or chat.
  • Troubleshoot and resolve application-related issues in a timely and efficient manner.
  • Document and track all support interactions using our ticketing system.
  • Collaborate with the development team to escalate and resolve complex technical issues.
  • Conduct user training sessions and create support documentation as needed.
  • Stay updated on the latest features and updates of the application.

Academic qualifications :-

  • Bachelor’s degree

Knowledge, skills and attributes:-

  • troubleshooting Skills:
  • Customer Service Orientation:
  • Ticketing Systems and Documentation:
  • Team Collaboration:
  • Adaptability and Learning Ability:
  • Time Management:
  • Training and Knowledge Sharing:
  • Security and Compliance Awareness:
  • Proactive Monitoring and Maintenance:
  • Problem Management:
  • Adherence to Processes and Standards

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