About Cognizant:-Cognizant Technology Solutions Corporation is an American multinational information technology services and consulting company. It is headquartered in Teaneck, New Jersey, U.S. Cognizant is part of the NASDAQ-100 and trades under CTSH.
Role Name:Technology Specialist
Salary:INR 4-6.4 LPA (via Glassdoor)
Experience:Freshers
Location:Bangalore, India
Job Responsibilities:-– Create SOP Runbooks for the MSP Support team to facilitate knowledge transfer and ensure system maintainability.– Conduct training sessions and workshops for MSP Team members on ServiceNow functionalities best practices and new features.– Continuous Improvement
Job Responsibilities:-– Create SOP Runbooks for the MSP Support team to facilitate knowledge transfer and ensure system maintainability.– Conduct training sessions and workshops for MSP Team members on ServiceNow functionalities best practices and new features.– Continuous Improvement
Required Skills Set:-– Collaborate with internal teams ServiceNow team to resolve complex technical issues and escalate tickets as needed.– Opening ServiceNow Hi support tickets escalating performance issues outages to ServiceNow support and or corresponding with ServiceNow support resources– Proactively identify opportunities for process improvement and recommend
Required Skills Set:-– Collaborate with internal teams ServiceNow team to resolve complex technical issues and escalate tickets as needed.– Opening ServiceNow Hi support tickets escalating performance issues outages to ServiceNow support and or corresponding with ServiceNow support resources– Proactively identify opportunities for process improvement and recommend