Mphasis Recruitment 2024

Role Name: Technical Support Engineer

Salary: 6-10 LPA (via Glassdoor)

Degree: Graduate Degree

Batch: 2018/2019/2020/2021/2022/2023

Experience: Freshers(0-2yrs)

Job Location: Bangalore, India

Your role:- – Knowledge on Ticketing tools (e.g ServiceNow, RemedyForce) – Familiar to the Citrix, AWS environment – Aware of ITSM Process (Incident management) – Inbound calls taking

You’re the right fit if:- – Familiarity with remote desktop applications and help desk software (eg. WebEx, Logmein, Bomgar) – Knowledge on Citrix Virtual Apps, AWS technology and Desktop. – Basic knowledge on Virtualization technology.

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