Wipro Recruitment  2024

Position:  Customer Service Representative

Salary:  ₹ 4.6-6 LPA (via Glassdoor)

Degree:  Graduate Degree

Batch: 2019/2020/2021/2022/2023/2024

Experience:  Fresher

Job Location: Chennai/Gurugram/ Kolkata/Noida, India

Key roles and responsibilities:- – Fielding all incoming help requests from clients via telephoneand/or emails in a courteous manner – Document all pertinent end user identification information,including name, department, contact information and nature of problem orissue

Knowledge, skills and attributes:- – Maintain and update self-help documents for customers to speedup resolution time – Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution

How to Apply

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