ZS Associates is recruiting candidates for Technical Support Associate positions In Pune, India. The company is hiring candidates. Please find below the required details such as the eligibility, procedure, and application process.
ZS Associates Recruitment 2024:-
| Company Name: | ZS Associates |
| Role Name: | Technical Support Associate |
| Salary: | INR 4-5.5 LPA (via Glassdoor) |
| Qualification: | Bachelor’s Degree. |
| Pass out Year: | 2021/2022/2023/2024/2025 |
| Experience: | Freshers |
| Location: | Pune, India |
Job Responsibilities:-
- Configure computer hardware and software, as well as troubleshoot related problems.
- Complete some administrative tasks, such as initiating hardware repairs, assisting with organizational efforts and asset management.
- IT team projects as assigned.
- Knowledge and experience with PC desktop support functions relative to laptop and desktop computers.
- Installation and configuration of business application software (i.e., MS Windows, Mac OS, Office 365 Suite including SharePoint and MS Teams.).
- Technical Support tools: Norton Ghost, VNC.
- Proficiency in PC hardware configuration, troubleshooting and maintenance.
- Experience with Microsoft Active Directory, Wireless Networking (client side), Collaboration tools like Zoom and MS teams.
- Fair knowledge on troubleshooting zoom rooms and infrastructure related to it.
- Experience in troubleshooting various forms of software problems (e.g., operating system and application programs).
Eligibility Criteria:-
- BS/BE with record of high academic achievement
- A+ certification or Microsoft Certified Systems Administrator.
Required Skills Set:-
- Eagerness to contribute in a team-oriented environment.
- Ability to work methodically and analytically in a quantitative problem-solving environment.
- Excellent leadership, communication and organizational skills • Strong customer service skills.
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