Zycus Off Campus Drive | Product Technical Analyst

Zycus Off Campus Drive 2023: Hiring Freshers as Product Technical Analyst for Mumbai, India. You can find more details about eligibility and the application process below.

Zycus Hiring Details :-

Company Name:Zycus
Post Name:Product Technical Analyst
Salary: 4.5 – 5 LPA (via Glassdoor)
Degree:MBA/Engineering Graduate (B.E./B.Tech) in Chemical/Mechanical/Electronics/IT/Computer Science 
Batch:2019/2020/2021/2022/2023/2024
Experience:Fresher(0-1yr)
Job Location:Mumbai, India

Key roles and responsibilities:-

  • Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
  • Work on all aspects of the Zycus Support Desk and be the first point of contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for Customer concerns
  • Work with the Technical Account Management Team to ensure deliverables are on time, increase efficiency, and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
  •  Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts, and suggest new processes
  •  Work with customers and internal stakeholders while participating in and facilitating testing including User Acceptance Testing
  • Evaluate and suggest innovative solutions and workarounds for customer requirements
  • Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
  • Provide a strong technical understanding of Zycus products with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

Academic qualifications :-

  • Education: MBA/Engineering Graduate (B.E./B.Tech) in Chemical/Mechanical/Electronics/IT/Computer Science 
  • Experience Level: 0-1 years
  • Strong written and verbal communication skills.
  • Willingness to work in 24 X 7 shifts 

Knowledge, skills and attributes:-

  • Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
  • Ability to collaborate with various internal and external stakeholders
  • Ability to learn, execute, and excel. Multitask and work with priorities

Join Our Telegram Channel: Click Here
Join Our Instagram Page: Click Here
Apply Link : Click Here

Leave a Comment